Jefferson Training

Sales Training

Sell with confidence and meet your targets with a one of our professional courses ranging from Telesales to Professional Selling & Sales Presentations

Professional Selling
Details of this course are available upon request. Please click here for our contact details.
 

Target Audience:
This course has been designed to equip salespeople with selling skills that will help improve sales results in a difficult economy.

Objectives:

  • Demonstrate a comprehensive understanding of the sales process.
  • Recognise the factors influencing buyer behaviour.
  • Match their personal communication style to that of the customers’.
  • Develop rapport through effective questioning and listening skills
  • Develop ability to offer solutions to individual needs.
  • Anticipate and overcome objectives.
  • Be confident in their ability to close sales.
  • Develop efficient follow up processes.
  • Formulate a personal action plan to implement on their return to work.

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Thursday August 30th
29th September 2010
19th October 2010

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Content:
  • Factors influencing buyer behaviour
  • The importance of planning
  • Communication
  • Identifying and reaching prospects
  • Preparing opening statements that create interest
  • Using questioning to build rapport and uncover individual needs
  • Developing effective listening skills
  • Anticipating and overcoming objections
  • Closing the sale
  • Follow up processes

Training Methodology:
The programme deals with the principles of successful selling.  Participants work through the stages of the sales process putting the skills into practice using a combination of individual and group exercises.
Delegates will formulate a personal action plan to take away and implement

Related Courses:
Sales Presentation Course
PowerPoint

Training courses can be delivered nationwide or at our training centre in Donnybrook, Dublin

The characteristics of a successful sales person

Telesales For Results
Details of this course are available upon request. Please click here for our contact details.

Conducted properly, telesales is not only economical, but also highly effective. This course will show you not just how to increase your sales rate but also how to win enduring customer loyalty.

Course Objectives

  • Appreciate the importance of first impressions
  • Understand why tone influences the message
  • Use checklists (incoming) and scripts (outgoing)
  • Use local variation to maintain interest
  • Engage in active listening to understand customer needs
  • Promote benefits rather than features
  • Recognise buying signals
  • Overcome objections
  • Close the sale at the earliest opportunity
  • Deal with complaints Create a stress eliminating action plan

 

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Training courses can be held on site anywhere in Ireland or at our training centre in Donnybrook, Dublin

Negotiation Skills
Details of this course are available upon request. Please click here for our contact details.

Negotiation has many facets: a discussion with an employee who complains about overtime; a performance appraisal; a sales negotiation; a new appointment, a vendor contract negotiation. Negotiations should never be won and lost if the underlying business relationship is to continue".

This course provides the theory and practice that will allow you to arrive at a win-win solution every time.

Target Audience:
All those wishing to improve their negotiating skills

Objectives:

  • Know how to achieve win-win outcomes and reach lasting agreements
  • Understand the structure of the negotiation process
  • Avoid bargaining over positions
  • Be able to recognise common negotiation tactics and know how to respond
  • Have practised, developed and strengthened their negotiating skills

 

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Course Content:
  • Types of negotiation
  • Negotiating styles
  • The 5 phases of negotiation
  • Persuasive communication
  • Planning your strategy
  • Creating the right climate
  • Tactics
  • Getting & making concessions
  • Breaking deadlock
  • Coping with threats & intimidation

Training Methodology:
This course is highly interactive and teaches negotiation theory through a variety of activities such as brainstorming, discussion and quizzes. It uses several negotiation exercises to practise the skills taught, and to provide delegates with feedback on their performance.

Related Courses
Communication Skills
Professional Selling
Dealing with Difficult People
Personal Effectiveness

Training courses can be held nationwide or at our training centre in Donnybrook, Dublin 4

Sales Presentations
Details of this course are available upon request. Please click here for our contact details.

Target Audience:
This highly interactive course, with the emphasis being on practice and feedback, is ideal for anySales professionals. Ideas are introduced through brainstorming and discussion and delegates try out new techniques immediately in a number of mock presentations.

Objectives:

  • Outperform your competition with better Sales Presentations
  • Learn to create and deliver Powerful, Professional and Focused Presentations
  • Show increased confidence in delivering presentations
  • Know how to hold your audience’s attention
  • Succeed in getting your message across to your target audience
  • Be able to structure a presentation logically & convincingly
  • Understanding your clients compelling Reason to act
  • Closing the 'deal'
  • Know how much detail to include
  • Understand how to handle Q&A sessions
  • Be aware of common presenter pitfalls
  • Have significantly improved your presentation skills
  • Have a plan for further improvement

 

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Training courses can be held nationwide or here at our training centre in Donnybrook

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