Improve your overall performance/effectiveness with one of our large range of Management/Business courses below
Target Audience
Aimed at experienced managers, ideally those who manage large or multiple teams, this 2-day programme is designed to transform your leadership from good to great. Many people in positions of responsibility are often good managers, but not good leaders. There is a difference. This programme will help build the bridge from manager to leader. This will be achieved through a simple but effective five step approach.
|
Course Objectives:
|
|
The Leadership Approach
- The inner states of a leader
- Assess your leadership competencies
- Leadership models and styles
- Creating organisational vision
- Applying organisational values
Successful Communication
- Consequences of dysfunctional communication
- Four steps to create successful communication
- Adopting different communication styles
- Create a culture of open communication
- Overcome communication blocks
Build A Winning Team
- Top tips when hiring staff
- Top attractors and retainers
- Setting Roles, responsibilities and KPIs
- Performance Review in brief
- Delegate strategically
Emotional Intelligence
- Leading through emotional intelligence
- Assess your personal competence
- Assess your social competence
- Ways to develop your emotional intelligence
- Steps to improve your relationships
Leverage Your Time and Results
- A system for work and personal time
- How to leverage your time
- Leverage and the 80/20 rule
- 5 strategies to leverage your results
Training Methodology
This course is interactive with individual, group work and team forums. Ideas are introduced through brainstorming, application and discussion. Delegates will try out the techniques learned through a variety of exercises, case studies, games, video, syndicate work and role plays. Where possible, participants will be given the opportunity to work through issues and scenarios specific to their own situations.
Target Audience:
Aimed at those entering into management, team-leading or supervision for the first time, this insightful and highly practical course aims to raise the fundamentals of management to a high standard. ‘Managing yourself’ is Part I of a two part programme. Part I focuses on the critical considerations in relation to managing yourself in the context of this new role.
Part II ‘Managing Your Team’ focuses on the critical considerations in relation to managing your team.
Objectives for Managing Yourself and Managing Your Team:
|
Objectives for "Managing Yourself"
|
|
- Learn how to overcome early leadership challenges
- Learn how to get started on the right note
- Know the critical relationships to develop
Module 2: Communication Skills
- Understand the process of communication
- Listen and question for shared understanding
- Develop clarity and conciseness
- Assert yourself to be constructive
- Motivate through feedback
- How to handle performance issues
Module 3: Meeting Skills
- Understand what makes a meeting useful
- Assess your meetings for effectiveness
- Learn how to make meetings fit for purpose
- Know how to chair and facilitate your meetings
- Use meetings to motivate
Objectives for ‘Managing Your Team’
- Learn how to provide leadership and management
- Know how to create a team dynamic
- Learn how to delegate wisely
- Know how to motivate yourself and your team
Module 4: Leading a Team
- Understand the difference between Leadership and Management
- Know when to lead and when to manage
- Develop a flexible leadership and management style
- Leadership Styles
- Difference between a group and a team
- Analysing teamwork
- Understand the dynamics of a team
- Understand the power of different kinds of goals
- Create a vibrant team
Module 5: Delegation
- Assess your tendency to delegate
- Understand the benefits of delegation
- Identify what stops you delegating
- What to communicate when delegating
- Create a delegation plan
- Know how to approach planning with your team
Module 6: Motivating Yourself and your Team
- Understanding motivation
- Motivating yourself
- Motivating individuals
- Motivating your team
Target Audience:
Those managing a new project, implementing a new accounting system, seeking ISO 9000 accreditation, developing an in-house database - these are all everyday projects that are undertaken frequently in a haphazard manner. Project management techniques can ensure on time completion within budget and at a specified quality.
|
Objectives:
|
|
- Recognising the Need for Project Management
- Benefits of Project Management?
- Project Life Cycle
- Concept Generation
- System Specification
- Feasibility Study
- Project Initiation
- Execution
- Practical Completion
- Sign off
- Project Organisation
- Matrix Management
- Project Team
- Project Stages & Project Control
- The Three Project Views
- Essential Features of Project Control
- Project Definition
- Budgeting & Cost Control
- Planning & Scheduling
- Network Analysis
- Risk Analysis.
- Resource Planning
- Project Procedures Manual
- Decisions & Communications
- Use of Techniques in PM
- Use of Computers
- Project Monitoring & Reporting
- Project Termination
- Project Close Out
- Close Out Report
Target Audience:
This course is suitable for managers and supervisors who fear performing the "annual" appraisal and wish to complete it as quickly as possible. The course will highlight the power of the annual appraisal in setting and achieving objectives.
This course will help you through the barrier to a more professional and enthusiastic approach to performance appraisal
|
Objectives:
|
|
- The Appraisal Process
- Using Appraisal Forms
- Setting Objectives
- Preparing Yourself
- Preparing the Appraisee
- Problem Solving
- Conducting the Interview
- 10 Commandments of Feedback
- Influencing Skills
- Addressing Poor Performance
Training Methodology:
This course is highly interactive with a lot of emphasis on practice and feedback. Ideas are introduced through brainstorming and discussion and case study. Delegates try out the techniques learned through a variety of exercises and mock appraisals. These can be recorded on video for the delegate to take away.
Relevant Courses:
Managing People
Dealing with Difficult People
Training courses can be held nationwide or at our training centre in Donnybrook, Dublin 4
Target Audience:
All those involved in facilitating meetings or focus groups
|
Objectives:
|
|
- Understanding the Process
- Facilitation Techniques
- Questioning & Listening
- Feedback
- Preparing the Agenda
- Communication Breakdown
- Group Dynamics
- Generating Ideas
- Dealing with Difficult Behaviour
- Overcoming Resistance to Change
Training Methodology
This course is highly interactive with a lot of emphasis on practice. Ideas are introduced through brainstorming and discussion exercises, often facilitated by the delegates themselves. There are plenty of opportunities to build skills and try out the suggested techniques in a variety of simulated meetings. Detailed feedback is given, and practice sessions can be recorded on video and taken away at the end of the programme.
Related Courses:
Effective Meetings
Negotiate Anything
Communication Skills
Presentation Skills
Dealing with Difficult People
Target Audience:
This course is suitable for managers across all disciplines who interview job candidates regularly or occasionally, frontline supervisors with recruiting and interviewing duties or recently appointed personnel professionals with limited interviewing experience.
|
Objectives:
|
|
- Legal Considerations
- Avoiding Discrimination
- The Selection Process
- Selection Criteria
- Competency-Based Interviews
- Interview Preparation
- Asking the Right Questions
- Controlling the Interview
- Getting the Information
- Building Rapport
- Making Decisions
- Interview Practice
Training Methodology:
This course is highly interactive with a lot of emphasis on practice and feedback. Ideas are introduced through brainstorming and discussion. Delegates try out the techniques learned through a variety of exercises and mock interviews. These can be recorded on video for the delegate to take away.
Related courses:
Effective Communication Skills
Target Audience:
Those with staff reporting directly to them who wish to improve their Time Management.
|
Objectives:
|
|
- Setting and meeting objectives
- Prioritising
- Planning and structuring the workload
- Saying no
- Reducing procrastination
- Avoiding time-wasting activities
- Dealing with interruptions and distractions
- Delegation
- Making meetings effective
Training Methodology:
This course is highly interactive. The pre-course work prepares the delegate and provides useful information about his or her Time Management issues. During the course, ideas are introduced through brainstorming and discussion and delegates apply the concepts learned to their daily work. The course culminates in the formulation of an action plan for improving Time Management.
Related Courses:
Effective Meetings
Managing Stress at Work
Managing People
The First Class Supervisor
Team Leader Development
Target Audience:
Aimed at experienced managers, ideally those who manage large or multiple teams, this 2-day programme is designed to transform your leadership and strategic management capability. It will guide you through the process of creating vision, mission and strategy as a leader. It will also show you an eight step guideline on how to successfully lead and implement change.
|
Objectives:
|
|
The Leadership Approach
- The inner states of a leader
- Leadership styles and learning to lead to need
- Assess your leadership competencies
- Creating organisational vision and values
- Applying organisational values
Strategy Development
- Step 1 – Where Are We – internal & external assessment
- Step 2 – Where Do We Want To Be - Crafting vision and mission statements
- Step 3 – How Do We Get There Setting high level corporate objectives and lower level strategic business objectives (macro to micro)
- Deciding on tactics to get you there
- Managing Change
- Planning for change
- Why people succeed or fail at large-scale change
- 8 step plan for implementing successful change
- Build a winning team
- Empowering action
- Create short-term wins
Successful Communication
- Communication needed during change
- Consequences of dysfunctional communication
- Assertive Communication
- Create a culture of open communication
- Overcome communication blocks
Training Methodology:
This course is interactive with individual, group work and team forums. Ideas are introduced through application and discussion. Delegates will try out the techniques learned through a variety of exercises, case studies, games, video, syndicate work and role plays. Where possible, participants will be given the opportunity to work through issues and scenarios specific to their own situations.
Target Audience:
All those involved in organising and chairing meetings
|
Objectives:
|
|
- Reasons for holding meetings
- Meeting objectives
- Preparing the Agenda
- Allowing others to prepare
- Controlling nerves
- Getting the most from the group
- Asking the right questions
- Maintaining control
- Phases of a meeting
- Dealing with people problems
- Concluding the meeting
- Producing minutes
Training Methodology
This course is highly interactive with a lot of emphasis on practice. Ideas are introduced through brainstorming and discussion exercises. Delegates build their skills and try out the suggested techniques in a variety of simulated meetings. Detailed feedback is given, and practice sessions can be recorded on video and taken away at the end of the programme.
Related Courses:
Facilitation & Meeting Skills
Communication Skills
Presentation Skills
Dealing with Difficult People
